Bax Privacy Policy
At Bax, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you shop with us, whether in-store or online.
Information We Collect
We collect information to provide you with the best possible shopping experience. This may include:
- Personal Identification Information: Such as your name, email address, phone number, and shipping/billing address when you make a purchase, create an account, or sign up for our newsletter.
- Payment Information: When you make a purchase, we collect necessary payment details. Please note that we do not store full credit card numbers on our servers; this information is securely processed by our trusted third-party payment processors.
- Browse Data: We may collect non-personal information about your visit to our website, such as IP address, browser type, pages viewed, and the duration of your visit. This helps us understand how our website is used and improve your online experience.
- Communication Data: If you contact us via email or social media, we may keep a record of that correspondence.
How We Use Your Information
Your information helps us to:
- Process Your Orders: To fulfill your purchases, manage returns, and provide customer support.
- Improve Your Shopping Experience: To personalize your recommendations, enhance our website functionality, and tailor our marketing efforts.
- Communicate With You: To send order confirmations, shipping updates, newsletters (if you've opted in), and promotional offers.
- Enhance Our Services: To analyze trends, track sales, and improve our product offerings and store operations.
- Ensure Security: To protect against fraudulent transactions and ensure the security of our website and services.
How We Share Your Information
We value your trust and do not sell your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party companies that perform services on our behalf, such as payment processing, shipping, data analysis, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which it was provided.
- Legal Requirements: If required by law, we may disclose your information in response to a court order, subpoena, or other legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Your Choices & Rights
- Opt-Out of Marketing: You can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of our emails.
- Access & Correction: You have the right to request access to the personal information we hold about you and to request corrections to any inaccuracies.
- Account Information: You can review and update your account information by logging into your Bax account.
Data Security
We implement a variety of security measures, including encryption and secure servers, to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the "Last Updated" date at the top of the policy will be revised.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
help@bax.com
Thank you for trusting Bax!